Puzzeled Look

SugarCRM Rolls Out Sugar 6

0 Comments | Manufacturing Close – Up, Jul 1, 2010

Customers, partners and the community of SugarCRM, a provider of open source customer relationship management software, have begun to unleash the social CRM power of Sugar 6, an open CRM.

According to a release, with Sugar 6 organizations can better leverage social media tools such as Twitter, Facebook and LinkedIn, as well as any number of social media feeds, inside their SugarCRM user interface. Sugar 6 extends the existing SugarCRM social platform – encompassing unlimited external data sources to foster social business value. Sugar 6 allows CRM users to listen, monitor and aggregate social data and tie it to their existing customer information.

“SugarCRM is enabling Family Search International to take the next step into social marketing, extending our reach into networks and audiences which would have been impossible to perform with any other system,” said R. Dean Taylor, vice president of Channel Management at Family Search International
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